Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's clothes without notifying every member regarding the update.
Digital Channels Reaction
Countless users and merchants have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.
Sizing System Changes
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
